Salewa is conducting a voluntary product replacement on Puez Knit Mid, PTX Puez Knit, or PTX Puez Mid PTX trekking shoes (hereinafter collectively referred to as PUEZ). This is because that on internal tests we have found that the quality of the shoes produced does not meet the standards of our premium brand: Inconsistencies were found in the quality of the side band gluing, which can cause aesthetic defects. We would like to emphasize that this imperfection does not compromise the safety and functionality of the product.
Product info
The shoes subject to replacement are:
- Puez Knit MID PTX M item number 61434 in color codes 0971, 8769, and 5136
- Puez Knit MID PTX W item number 61435 in color codes 0971, 7392, and 1505
- Puez Knit PTX M item number 61436 in color codes 0971 and 8769
- Puez Knit PTX W item number 61437 in color codes 0971 and 5136
- Puez MID PTX M item number 61438 in color codes 0971, 7272, 8769, and 2151
- Puez MID PTX W item number 61439 in color codes 0971, 7373, 1505, and 5651
- Images of the PUEZ shoes to be replaced:
The PUEZ shoes to be replaced can be identified by the label on the inside of the shoe’s tongue. This label contains the item number and the color code. By checking the item number and color code of the item to be replaced with the codes listed at the beginning of this page to verify that the item is indeed eligible for replacement.
Read the consumer letter for more details. Read the FAQs regarding this replacement. Contact us for requesting the replacement
